BOTBENTO / POLICIES AND HELP

# Service providers

Effective and updated 31 October 2026

Which services can handle information when you use BotBento. A listed integration is not a promise that it is enabled, available to everyone or approved by its provider.

## Public website and correspondence

- **Hostinger**: hosting and team email infrastructure; website technical requests and correspondence as needed to deliver those services.

- **Cloudflare**: DNS, website protection and email routing; network and delivery information and forwarded correspondence.

- **Resend, or the configured SMTP email provider**: mailing-list confirmations, updates and delivery/suppression records. Website newsletter open and click tracking are disabled.

- **Umami**: optional self-hosted website analytics, loaded after your choice when configured. See [Cookies and analytics](https://legal.botbento.com/cookies/).

## App features and connections

- **WorkOS**: account identity, sign-in and session-related information.

- **PowerSync**: conversation and workspace synchronization where used.

- **OpenRouter, configured primary and fallback model providers, and Groq/OpenAI for supported voice features**: prompts, selected conversation context, files, tool results or audio needed for the feature you use. The downstream provider depends on the chosen model, feature and fallback routing; translation can use a separately configured endpoint such as FreeLLMAPI.

- **Composio and a connected app’s provider**: connection identity, authorization and tool requests/results for supported connections.

- **LiveKit**: call signaling, audio/video transport and bot participation where enabled.

- **Expo and device push services such as Apple or Google**: push tokens, notification titles/bodies and routing information where notifications are enabled. Notification previews may appear on your device’s lock screen according to its settings.

- **Sentry**: error diagnostics and native crash/performance information when configured. BotBento’s reporting code removes selected sensitive fields; this does not mean every error is anonymous.

## Services you choose

A connected Google, GitHub, calendar, email, storage or other account remains subject to that provider’s terms. A runtime, computer, model endpoint or API key you supply may send information to additional services you configure. Review those services before authorizing access. The app is not a blanket assurance that every provider has identical retention or model-training practices.

## Payments and managed hosting

Stripe billing and managed-computer providers appear in development work. This page does not announce paid availability or authorize a charge. Before a live offer, the applicable seller, billing terms and relevant providers must be disclosed.

## Locations, contracts and questions

Processing locations and contractual roles depend on the service, deployment and account arrangement; information may be handled outside your country. This is a feature-based transparency list, not an executed data-processing agreement or a certification of international-transfer safeguards. For the services relevant to your account, retention, transfer arrangements or business data-processing needs, [contact us before sharing regulated information](https://botbento.com/contact/).

Questions about this page? [Contact the team](https://botbento.com/contact/).

Canonical: https://legal.botbento.com/service-providers/
Language: en